Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Frequently Asked Questions

    Custom and personalized orders

    I work on custom illustrations of places that you can find as a listing in my Etsy Shop. Right now I am charging 180 dollars with shipping included for original work. Please message me directly to discuss.

    I don't take personal orders for art prints. I do appreciate suggestions that I will add to my possible illustrations.

    Wholesale availability

    I am available to wholesale! Please contact me to discuss.

    Sizing details


    8 x 10 prints sized to fit off the shelf frames with the mat at 5 by 7 image size

    11 by 14 prints sized to fit off the shelf frames with the mat at 8 by 10 image size

    Framing is custom for each print so the sizing is slightly different from above but in general, fits the same principle of print size to image ratio.

    Please message me to discuss sizes outside 8 x 10 and 11 x 14 which I have available for most of my art. I am also able to Frame each one of these. If you do not see the framing size listed you are looking for please contact me and I can see what I am able to offer.

    Lost Packages

    Lindsey Frances Art and Illustration does not send replacements or refunds for items marked as successfully delivered by USPS first class mail with tracking.

    Legal imprint